Welcome to Layna Write. Please read these Terms and Conditions carefully before using our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms.

1. General Use

By placing an order through our website, you confirm that you are legally capable of entering into a binding contract. You agree to use the website in accordance with all applicable laws and not to engage in any activity that may interfere with or disrupt the operation of the website.

2. Orders and Payment

All orders are processed on a Cash on Delivery (COD) basis. Full payment must be made at the time of delivery. Please ensure accurate contact and delivery information when placing your order to avoid delays.

We reserve the right to cancel or refuse any order if there is a concern about the accuracy of the provided information or the availability of the items.

3. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery timelines may vary depending on your location. We are not responsible for delays caused by factors outside our control, such as transportation issues or weather conditions.

4. Returns and Exchanges

We accept returns and exchanges under the following conditions:

  • The item must be returned within 7 days of delivery.

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Items that are damaged due to misuse or negligence are not eligible for return.

To initiate a return or exchange, please contact our customer support team with your order details.

5. Product Availability

All products are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.

6. Limitation of Liability

While we strive to ensure accurate product descriptions and prompt service, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

7. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website will signify your acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].